A student whose classes are canceled by MLI shall receive a full refund for the money paid.

A student who is not accepted by MLI shall receive a full refund for the money paid.

MLI reserves the right to postpone a scheduled start date until later in the same month. In this case, the registration fee is non-refundable.

MLI reserves the right to cancel a program if the registration is insufficient to begin classes. All money paid by students will be refunded.

Besides other reasons given in this catalog, Metropolitan Learning Institute may dismiss a student for any of the following reasons: poor conduct or attitude in class or school; default of tuition due; academic failure; being absent for fifteen consecutive days without written notice, or absence of 30 consecutive days; and failure to return from an approved leave of absence or other status change on the scheduled due date.

By notifying the MLI Bursar and School Director at the student’s campus, a student may choose at any time to voluntarily terminate his or her enrollment. A refund of any money owed the student will be calculated as of the termination date.

Any student absent for 15 consecutive school days without having given written notice may be considered as having unofficially withdrawn from their program at MLI. If MLI determines that a student has unofficially withdrawn, the student will be dismissed. Any monies owed by the student to the school (or a refund, if applicable) will be calculated as of the student's last date of attendance.

The failure of a student to notify Metropolitan Learning Institute's Bursar’s Office in writing of withdrawal may delay the refund of tuition monies due pursuant to Section 5002 of New York State Education Law.

Since Metropolitan Learning Institute, Inc. offers a wide range of programs to students, different refund policies apply depending on whether a program is administered on a term or quarter basis.

Computer Office Technology and ESL- OT1500
Computer Office Technology with Medical Billing and ESL- OM1500
Computer Office Technology/Bookkeeping and ESL- OB1500
Computer Office Technology for Legal Office and ESL- OL1500

The following conditions apply to all refund policy types:

A student who cancels the enrollment agreement within seven (7) days of signing receives all money paid.(Except for the non-refundable registration fee.) Thereafter, a student assumes financial liability for:

1) the non-refundable registration fee, and
2) the cost of any textbooks or supplies accepted, and
3) any tuition liability amount, determined as of the student's last date of
   actual attendance, according to the appropriate Refund Provisions schedule
   detailed below.

Tuition liability is divided by the number of terms in the program (see to the Program Outlines for the length and number of terms in a given program)

Total tuition liability is limited to the term in which the student withdrew or was terminated, and any prior terms completed.

First and Second Term:

If termination occurs	the school may keep
Prior to or during the first week	0%
During the second week	20%
During the third week	35%
During the fourth week	50%
During the fifth week	70%
After completion of the fifth week	100%

Subsequent Terms:

If termination occurs	the school may keep
Prior to or during the first week	20%
During the second week	35%
During the third week	50%
During the fourth week	70%
After completion of the fourth week	100%

Tuition liability is calculated by dividing the number of quarters in the program (refer to the Program Outlines for the number of quarters in your program and the length of the quarter). Total tuition liability is limited to the quarter when the student withdrew or was terminated, and any prior quarters completed.

First and Second Quarter:

If termination occurs	the school may keep
Prior to or during the first week	0%
During the second week	25%
During the third week	50%
During the fourth week	75%
After completion of the fourth week	100%

Subsequent Quarters:

If termination occurs	the school may keep
Prior to or during the first week	25%
During the second week	50%
During the third week	75%
After completion of the third week	100%

*The school has not exercised the significant educational change justification, which could result in greater student tuition liability for the second quarter.

Refunds to student financial aid recipients are distributed first to private or institutional aid grantors, then to the school payment plan, and finally to the student.

Any sum of money paid by the student to MLI in excess of that owed to the school will be refunded within 30 days of any withdrawal on receipt of written notice from said student. If such written notification is not forthcoming, the sum shall be refunded within 30 days of the date of dismissal of the student by MLI or 30 days after a determination of withdrawal is made by the school.

What You Should Know About Licensed Private Schools and Registered Business Schools in New York State

Note: The following disclosure information is provided by the New York State Education Department

All prospective and enrolled students in a non-degree granting proprietary school are required to receive this pamphlet. This pamphlet provides an overview of students’ rights with regard to filing a complaint against a school and accessing the tuition reimbursement fund if they are a victim of certain violations by the school.

Trade schools which are licensed by the New York State Education Department and business schools which are registered by this Department are required to meet very specific standards under the Education Law and Commissioner’s Regulations. These standards are designed to help ensure the educational appropriateness of the programs which schools offer. It is important for you to realize that the New York State Education Department’s Bureau of Proprietary School Supervision closely monitors and regulates all non-degree granting proprietary schools. The school are required to have their teachers meet standards in order to he licensed by the Department. Schools are also required to have their curriculum approved by the New York State Education Department every three years, thereby helping to insure that all curriculums offered in the Schools are educationally sound.

In addition, staff members of the Bureau of Proprietary School Supervision are often in the school buildings monitoring the educational programs being offered. The interest of the New York State Education Department – to insure that the educational program being offered meets your needs and that your financial investment is protected.

The New York State Education Department’s Bureau of Proprietary School Supervision wishes you success in your continued efforts to obtain the necessary skill training in order to secure meaningful employment. In addition, Bureau staff will continue to work with all the schools to help insure that a quality educational program is provided to you.

If you are or were a student or an employee of a licensed private or registered business school in the State of New York and you believe that the school or anyone representing the school has acted unlawfully, you have the right to file a complaint with the New York State Education Department.

You may make complaints about the conduct of the school, advertising, standards and methods of instruction, equipment, facilities, qualifications of teaching and management personnel enrollment agreement, methods of collecting tuition and other charges, school license or registration, school and student records, and private school agents.

You should try to resolve your complaint directly with the school unless you believe that the school would penalize you for your complaint. Use the school's internal grievance procedure of discuss your problems with teachers department heads, or the school director. We suggest that you do so in writing and that you keep copies of all correspondence to the school. However, the school cannot require YOU to do this before you file a complaint with the New York State Education Department. If you do file a complaint with the Department, please advise the Bureau of any action that you have taken to attempt to resolve the complaint.

The steps you most take to file a complaint with the New York State Education Department are:

1) Write to the New York State Education Department at 116 West 32nd Street. 5th Floor, New York, NY 10001, or telephone the Department at (212) 643-4760, requesting an interview for the purpose of filing a written complaint. Bring all relevant documents with you to the interview, including an enrollment agreement, financial aid application, transcripts, etc. An investigator from the Department will meet with you and go through your complaint in detail.

2) If you cannot come for an interview, send a letter or call the office to request a complaint form. You must complete and sign this form and mail it to the office. Please include with it copies of all relevant documents. You should keep the originals. You must file a complaint within two years after the alleged illegal conduct took place. The Bureau cannot investigate any complaint made more than two years after the date of the occurrence.

3) The investigator will attempt to resolve the complaint as quickly as possible and may contact you in the future with follow-up questions. You should provide all information requested as quickly as possible; delay may affect the investigation of your complaint. When appropriate, the investigator will try to negotiate with school informally. If the Department determines that violations of law have been committed and the school fails to take.

The Tuition Reimbursement Fund is designed to protect the financial interest of students attending proprietary schools, If a school closes while you are in attendance, prior to the completion of your educational program, then you may be eligible for a refund of all tuition expenses which you have paid.

If you drop out of school prior to completion and you file a complaint against the school with the State Education Department, you may be eligible to receive a tuition refund if the State Education Department is able to provide factual support that your complaint is valid and to determine that there was a violation of Education law or the Commissioner's Regulations as specified in Section 126.17 of the Commissioner's Regulations.

To file a claim to the Tuition Reimbursement Fund, you must first file a complaint with the State Education Department at the address included in this pamphlet. The staff of the State Education Department will assist you in the preparation of a tuition reimbursement form (a sample of this form should have been provided to you upon enrollment).

All schools must have a tuition refund and cancellation policy for each program included in the catalog and in the student enrollment agreement.

Read and understand the school's policy regarding tuition refund and cancellation before you sign the enrollment agreement. If you do not understand it, or are confused by the school's explanation get help before you sign. You may ask for assistance from the Department at the address included in this pamphlet.

Private school agents are employed by schools for the purpose of recruiting or enrolling students in the school, they are not school counselors. Private school agents cannot require a student to pay a placement or referral fee. Each school agent must be licensed by the New York State Education Department, must have an agent identification card and must be a salaried employee of the school. School agents who cannot show an Agent Identification Card are breaking the law if they try to interest students in enrolling in a particular school or group of schools. The name(s) of the agent(s) who enrolled a student must appear on that student's enrollment agreement. Therefore, you should write down the name of the agent who talked to you. Each student will be required to confirm the name(s) of the agent(s) when signing the enrollment agreement. A full refund shall be made to any student recruited by an unlicensed private school agent or even by a licensed agent if that agent made fraudulent or improper claims. To find out if you are eligible to receive a refund, you must follow the complaint procedures included in this pamphlet.

A grant is awarded to a student based on income eligibility, and it does not need to be repaid.

Guaranteed student loans are low interest loans provided under the Federal Guaranteed Student Loan Program. The decision to apply for such a loan is yours - the school cannot require that you apply for a loan. You should understand that if you pay school tuition with money loaned to you from a lender you are responsible for repaying the loan in full, with interest, in accordance with the terms of the loan agreement. A failure to repay the loan can hurt your credit rating and result in legal action against you. Even if you fail to complete your educational program, you are still responsible for repaying all of the money loaned to you.

It's your right to select a lender for a guaranteed student loan. The school can not require you to apply to a particular lender or lending institution. However, the school can recommend a lender, but if it does, the school must also provide you with a statement about your right and ability to obtain a loan from another lender and the insurance premiums charged on these loans.